Mary Poppendieck's LeanEssays: A Tale of Two Terminals compares the smooth opening of Terminal 3 at Beijing Capital Airport with the rough opening of Heathrow Terminal 5.
A great read for those who've been at the tail end of a long, complex, schedule slipping scope creeping IT
project (or for those who have been at the head end of a long, complex IT train wreck).
Via: Tom Limoncelli, Testing is a waste of time.
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