LeanEssays: A Tale of Two Terminals

Mary Poppendieck's LeanEssays: A Tale of Two Terminals compares the smooth opening of Terminal 3 at Beijing Capital Airport with the rough opening of Heathrow Terminal 5.

A great read for those who've been at the tail end of a long, complex, schedule slipping scope creeping IT project (or for those who have been at the head end of a long, complex IT train wreck).

Via: Tom Limoncelli, Testing is a waste of time.